Booking faqs

Member Perks make it easier to travel with the Tribe while unlocking lower Chapter prices. Members can unlock lower Chapter prices by joining Chapters one at a time. Here's how:

• Upon joining your 3rd Chapter, you'll become a Nomad. You'll save $300 on private rooms and $200 on shared rooms automatically.
• Upon joining your 5th Chapter, you'll become a Citizen. You'll save $400 on private rooms and $250 on shared rooms automatically.
• Upon joining your 7th Chapter, you'll become a Veteran. You'll save $500 on private rooms and $300 on shared rooms automatically.

There's also an option to commit to multiple Chapters upfront by purchasing a bundle 3 or 5 Chapter deposits. This allows member to unlock lower prices sooner.

Deposits are used to secure your spot on Chapters you want to book. They cost $300 and a bundle of deposits can be bought at any time. Purchasing a bundle of 3 or 5 Chapter deposits can unlock lower Chapter prices compared to joining Chapters one at a time.

After buying deposits in bulk, the unlocked savings will be applied to each of the future Chapters you book. You'll have to use every deposit in the bundle before you're able to purchase more. New members have a few ways to take advantage of this perk:

• Before joining your 1st Chapter, buy 5 bundled deposits to unlock Citizen savings right away. You'll save between $1,250-$2,000 over the 5 Chapters you book. (Read about the New Member Experience Guarantee if you try this option out.)
• You've joined 2 Chapters before and are about to unlock Nomad savings. But there are multiple Chapters catching your eye so you bundle 3 deposits to unlock more savings. Now you'll pay the Citizen price when booking your 3rd, 4th, 5th, and 6th Chapters–saving you $100-$200 for planning ahead.
• After joining your 3rd Chapter, you're ready for more. You buy 5 deposits bundled together to bump up to Veteran savings, skipping Citizen all together. Now you'll save between $1,500-$2,500 across 5 Chapters while meeting more of the Tribe.

If you plan to travel a lot with WiFi Tribe, purchasing a bundle of deposits will unlock lower Chapter prices quicker compared to joining Chapters one by one.

Bundling 5 deposits can save you between of $1,250 and up to $2,000 over paying as you go. That's a free Chapter! 

When buying a 3 or 5 bundle of Chapter deposits, the payment is due in full at the time of purchase. 

When booking a Chapter, payment is due 8 weeks before the Chapter’s start date.

That’s not a problem! As long as you have an active membership, all Chapter deposits will remain valid and can be used at any time. 

No, you don’t need to decide which Chapters you want to book after purchasing a bundle of deposits. When Chapters are announced and you see one that interests you, you can book the Chapter and we’ll apply 1 deposit from your bundle to hold your spot.

If you’re joining Chapters one at a time, you’ll submit the Chapter’s booking form and pay for a $300 deposit to hold your spot.

Chapter deposits are non-refundable and non-transferable. 

However, if you book a Chapter and decide to cancel your booking no more than 6 weeks before the Chapter’s start date, the deposit used to hold your spot will be released. The released deposit can be used to book a future Chapter. See additional cancellation policy FAQs below.

The annual membership gives you access to the WiFi Tribe community, which includes access to traveling with us on Chapters. Member Perks allow you to unlock better prices for your Chapters.

No, the full payment to book a Chapter is due 8 weeks before the Chapter’s start date. No Chapter payments are due when purchasing a bundle of deposits or when booking early.

You’ll be invoiced for full payment only after receiving a booking confirmation email from Tribe Support.

Yes. We don’t lock anyone in to a shared or private room plan, so you can always choose what type of room you want at the time of booking each Chapter.

A Chapter will always include:

• Accommodation
• Water, electric, and any other bills
• Basic cleaning
• WiFi
• Internet backups
• Space to work within your accommodation
• Awesome tribe of people!

Occasionally, like in our Bolivia Chapters, there may also be the optional add-on of having chef cooked meals for an additional fee.

Members are responsible for their own flights, food, and any activities they’d like to take part in while on Chapter.

We organize lots of trips and activities together as a group. But everyone has the freedom to choose what they would like to be part of and to shape their own experience.

Early bookings are open as soon as a location is added to the calendar, usually months before we’re due to arrive. See this post for more information about early bookings.

Occasionally, there’s a last-minute spot available due to travel cancellations, so don’t hesitate to ask!

If you book last-minute on to a chapter that’s already started, it’s still possible to join, and we’ll prorate the days. Please note: standard prorating is only possible for last-minute bookings.

Yes, it's possible but keep these details in mind:

1. Members can join the starting weeks of the Chapter to have the best experience possible. For example, on a 4-week Chapter, you could join for the first 2 weeks rather than the last 2.
2. We accept partial Chapter bookings only 2 weeks before the Chapter's start date and only if there are available spots.
3. The Chapter price will be prorated based on the length of the stay.

For back-to-back Chapters in the same city, there may be an opportunity to stay at the Chapter accommodations for the gap week between the consecutive Chapters if you've completed at least 1 Chapter before. For example, you could stay 1 week after the 1st Chapter ends or arrive 1 week early before 2nd Chapter starts.

After booking either Chapter, please get in touch with the team at hello@wifitribe.co to inquire about gap week availabilities and prices. Gap week stays are prorated based off the price you paid for the Chapter according to your membership level (Member, Nomad, Citizen, or Veteran).

If you have not booked a Chapter that offers gap week accommodations, we do not offer the option to join us solely for the gap week.

No, members also get creative with gap weeks between two Chapters!

If you’re attending two consecutive Chapters in the same location, we recommend having an idea of what you’d like to do during the gap week. But don’t book anything just yet! Wait until you meet other members on the Chapter as we’ve found the bigger trips are often organized on the ground.

Some travel to other parts of the country and then return to complete the 2nd Chapter. Others plan bigger trips during the gap week like exploring the Galapagos Islands, sailing to the British Virgin Islands, and doing a yacht week with other members. 

Find all of the latest information for each Chapter on our Chapter Calendar.

If you request to book a Chapter but it’s full, we will put your name on the waitlist. If we receive a cancellation and you are next in line, we will notify you by email to let you know the spot has opened up! If you confirm you would like to join, we will apply a deposit from your deposit bundle (if you have one) and send over the final payment link which is due 8 weeks prior to the Chapter starting. 

Note: Once we reach the 6-week mark before the Chapter, it is unlikely we will have cancellations.

Yes, but rarely.

Occasionally, we may have to cancel Chapters. In most cases, this will be due to political or natural disaster situations that make it dangerous to travel to that destination. In the case that we have to cancel a Chapter that has already been booked, we will fully refund the booking.

Of course! If your partner also works remotely and is a great fit for the Tribe, you'll both need to apply, interview, and be accepted to join us!

Once you are, and have each paid your annual membership fee, you will be able to book your Chapters. Couple bookings are priced as 2 shared bookings and you'll share a private room.

When available, we place couples in an ensuite room with a private bathroom. Keep in mind that not every chapter has ensuite rooms available. 

While we do our best to assist our members with the visa process, it’s the member’s responsibility to research visa requirements based on where they’d like to travel. We’re happy to provide guidance and even a sponsor letter if needed though, so no member is left without support during a visa process.

We have an amazing team of Chapter Hosts who stay with the group while on Chapter. They’re members too and are there to resolve any issues with our accommodations or WiFi. 

The Chapter Hosts are there to make sure our Chapters run smoothly, but they aren’t concierges or travel agents.

Our accommodation types vary by Chapter - it's all part of the adventure! From villas in Bali to apartments in the heart of Medellin, our priority is to create a community space in the heart of our location, with good WiFi, comfortable rooms and living areas, and space for coworking. 

For the vast majority of chapters, shared rooms house two members of the same gender.

On occasion, we will have shared rooms for 3 members of the same gender. You will always know if this is an option for your chapter, and we may offer a discount for this type of room. However, you will normally be sharing with just one other member. 

While this varies by location, we generally have a 2-4 member per bathroom ratio for the houses and apartments. For many Chapters, you will have the option to upgrade to an ensuite bathroom for additional privacy.

Yes, for many Chapters we will have ensuite private rooms available with their own bathroom for an additional fee.

Depending on the layout of our accommodation, multiple workspaces will often be set up. 

For example, during our time in Ecuador, we had workspaces in our courtyard, kitchen, and  rooftop terrace. Of course, some of us also love to work from cafés, restaurants, local libraries and hotel lobbies as a way to really get to know the city we're living in.

It depends. Think about your spending habits and the general cost of living in that country. If you’re looking to budget, you might spend as little as $800 for a month. People who decide to do several weekend trips and taste their way through lots of nice restaurants can spend twice that amount.

Of course, none of the activities or weekend trips that the group organizes are mandatory, so you can control the budget as suits you. The group is conscious and considerate of the fact that there are different budgets.

The group activities and trips while on a Chapter are driven by the community that’s there.

When we all arrive on a Chapter, the community spends time getting to know one another, and sharing our interests. We then start exploring local activities, locations, and areas of interest to find out what most people want to check out! The group discusses these areas of interest, as well as budgets, time constraints, and other factors, to decide when, where, and how they’ll visit a location or take part in an activity.

You'll have a designated Slack for your Chapter, with pre-organized channels to help your group organize plans, communication, and chit-chat while on Chapter! 

Again, no activities or trips are mandatory and everything is organized by the community. You can fully choose your own adventure and activities while on Chapter.

This really depends on what items you like to travel with, if you’re traveling before or after the Chapter, and which climates you’ll visit.

It may not always be possible to have overnight visitors on Chapters or Colives. It depends on the destination, our accommodations, preferences of your housemates, and the discretion of the Chapter Host. If it's possible to host guests, please keep these details in mind:

• If you are staying in a private room, you can invite non-member visitors (must be 18+ years old) to stay in your room for up to 5 consecutive nights. Visitors aren't allowed to stay on couches in the common areas or in shared rooms.
• Visitors can join shared group activities like group meals, coworking sessions, and day trips. Visitors aren't able to join weekend trips as these are the primarily for members on Chapter to bond and connect.
• Visitors are an extension of you. If any visitor behaves inappropriately or not in accordance with our values, community guidelines, code of conduct, general policies, or makes other members uncomfortable in any way, we may ask them to leave and deny them access to group activities.
  • Your visitor must always be accompanied by you when on premises or around the group.
  • You are fully responsible for your visitor and liable should there be any damage to the property or any members’ belongings. WiFi Tribe assumes no responsibility or liability for your visitor.

How to invite a guest to a Chapter or Colive:

1. For overnight stays, please let the Host know that you would like to invite a visitor at least 48h before their arrival. For Colives, please let your housemates know 48h before.
2. The Host will confirm if it’s possible and may communicate any Chapter-specific requirements
3. Please then check with everyone in your house if they're ok with a visitor over. This is both out of courtesy and so that everyone knows to expect a visitor and feels safe.
4. If your visitor is staying overnight, send the Host a Covid vaccine certificate or Covid test if required by WiFi Tribe’s current Covid policy
5. Introduce your visitor to your housemates and/or the Chapter, so your friend doesn’t feel like a stranger!

We’d love for you to come say hi to see what life on a Chapter looks like and meet some members from the community. If you want to meet up with us to check things out, please contact hello@wifitribe.co and we'll put you in touch with the Chapter Host on the ground to connect with you. 

Note: We do ask you to officially join the Chapter in order to take part in all the activities, trips, dinners, skillshares, and all-around awesomeness that's going down! 

Your full Chapter payment is due 8 weeks in advance of the Chapter’s start date.

When you decide to book a Chapter, including early bookings, we’ll apply a deposit from your deposit bundle or ask you to pay $300 to secure your spot. 

Once the Chapter’s final prices are posted (and you have recommitted to an early booking, if applicable), we will then send you a final payment link to complete the full balance. You can complete this payment anytime between the time of booking, and 8 weeks prior to the Chapter’s start date.

This policy applies to all remaining 2022 trips:

Once the full trip payment is paid, the following cancellation policy applies:

• Cancelled 6+ weeks before Chapter start date: 100% refund of full Chapter payment and the deposit is released to be used for a future Chapter
• Cancelled 4-6 weeks before Chapter start date: 50% refund of full Chapter payment and the deposit is released to be used for a future Chapter
• Cancelled ≤ 4 weeks before Chapter start date: No refund and the deposit is forfeited

These policies are effective for all trips happening in 2023

Once the full trip payment is paid, the following cancellation policy applies:

• Cancelled 6+ weeks before trip start date: 100% refund of full payment. If you recommitted to an early booking or did not book within the last 48 hours, your deposit will be forfeited. Otherwise, the deposit is released to be used for a future booking. 
• Cancelled 4-6 weeks before trip start date: 50% refund of full payment.  If you recommitted to an early booking or did not book within the last 48 hours, your deposit will be forfeited. Otherwise, the deposit is released to be used for a future booking. 
• Cancelled less than 4 weeks before trip start date: No refund and the deposit is forfeited

No. Deposits are only used towards reserving your spot on a Chapter.

No, your Chapter payment covers the full cost of your accommodations while on Chapter. 

The only additional payment you may have is the option to pay for an upgrade for an ensuite room with a private bathroom if you choose.