Unless otherwise specified, if a member cancels a booking for an Experience at least ten weeks prior to the commencement of that Experience, the Member shall receive a full refund minus the deposit made. 

If a Member cancels a booking for an Experience at least six weeks prior to the commencement of that Experience but less than ten weeks prior, the Member shall receive a 50% refund minus the deposit made. 

If a Member cancels a booking for an Experience with less than six weeks notice, no refund shall be made and all deposits shall be forfeited.

For more information, see the full policy here.

Closest airports: Salzburg Airport (SZG) or Munich Airport (MUC).

From Salzburg, take bus 260 directly from the airport to Zell am See (around 1 hour 45 minutes). This is the fastest and most convenient route. Alternatively, take the train from Salzburg main station to Zell am See (around 1 hour 36 minutes).

You could also fly into Munich Airport and take the train to Zell am See (around 4 hours) or rent a car for the scenic drive through the Alps (around 3-4 hours depending on your route).

Whether you're an experienced rider or new to the slopes, consider travel insurance that includes added protection for adventure activities. Things like:

• Trip protection against weather-related incidents that cause trip cancellations or delays
• Gear protection to protect yourself against theft, lost or damaged equipment
• Emergency medical insurance and emergency evacuation to cover any accidents on the slopes

Unplugged adventures are about reuniting with old friends. It's a week-long intentional break from the day-to-day to disconnect from work and reconnect with the Tribe.

It's a chance for us to keep in touch with old friends a few times a year and stay plugged into the community, even when we're no longer fully nomadic and able to join month-long Chapters.

That's why, for these adventure weeks, we're looking for members who have joined Chapters before and intimately understand what being a Triber is all about.

We're a group that loves to ski and snowboard, members have self organized their own ski weeks with fellow Tribers, so we want to help take it a step further. There's magic to renting out an entire chalet for cozy community hangs and bonding over a shared passion with people with whom we already feel close. 

Chapters have a focus on productivity with the expectation that everyone will log on to work Monday-Friday. Unplugged is a time to... well, unplug. 

Set up an out of office message and take off days from work, these week-long adventures are a holiday as a Tribe. We won't be working during the week, instead all of our focus will be on the adventure and the intention of getting even closer by sharing an epic experience. 

Since this is a chance to unplug from our daily work schedules, we aren't specifically sourcing accommodations for their wifi reliability and speeds. We also won't have the backup MiFi devices on the ground or other supportive tech gear.

During this Unplugged adventure, our chalets do offer wifi but we suggest staying offline as much as possible to soak up the Unplugged vacation mode goodness! 

Zell am See-Kaprun is home to three interconnected alpine resorts connected via the Ski ALPIN CARD: Schmittenhöhe, Maiskogel, and Kitzsteinhorn Glacier.

• Schmittenhöhe (intermediate terrain) has groomed cruising runs with panoramic views of Lake Zell and the Hohe Tauern. This is perfect for intermediate skiers seeking scenic, relaxed descents.
• Maiskogel (beginner terrain) is the family and beginner mountain with gentle slopes and a clear layout. It's ideal for those just learning to ski or snowboard, or returning skiers looking to build confidence again.
• Kitzsteinhorn Glacier (advanced/expert terrain) is the crown jewel, offering high-alpine skiing at 3,200m+ with challenging runs including the infamous "Black Mamba" (63% gradient). There's guaranteed snow and stunning views of Austria's highest peaks.
  

We'll spend our Snow Week exploring the various runs across all three mountains, with the free ski shuttle departing from outside the chalet to access each resort.

No, a ski pass is not included in the trip price. Each member will likely have their own agenda during snow week. While some may take the first lift up, spend the entire day on the mountain, and be the last people down, others may wish to spend less time on the slopes, focus on learning, or relax completely in the village's famous hot springs. You could choose to purchase a Nozawa Onsen day pass, but opting for a multi-day pass is recommended as it gets you full access to all 36 runs across the mountain.

At present, the 2024-2025 prices for the passes are as follows:

• ¥7,300 (1-day pass),
• ¥ 19,700 (3-day pass)
• Night skiing (available on select runs): ¥2,700 (single night)

More pricing information can be found on the official Nozawa Onsen Snow Resort website.

Yes! There are multiple ski rental shops such as INTERSPORT Rent, Bründl Sports and more that operate throughout the region with locations in both the Zell am See town center and Kaprun. You can book equipment online in advance or rent on-site.

100%, yes! Even if you don't like snow sports and won't join us on the slopes, you're still going to have an absolutely smashing time during Ski Week. You can spend your time going on a snowshoe hike, chilling out at the spa, checking out the nearby town, or just taking a break and relaxing with a good book at the chalet. Honestly, even if you don't ski or snowboard, this is still a perfect week-long vacation.