Unless otherwise specified, if a member cancels a booking for an Experience at least ten weeks prior to the commencement of that Experience, the Member shall receive a full refund minus the deposit made. 

If a Member cancels a booking for an Experience at least six weeks prior to the commencement of that Experience but less than ten weeks prior, the Member shall receive a 50% refund minus the deposit made. 

If a Member cancels a booking for an Experience with less than six weeks notice, no refund shall be made and all deposits shall be forfeited.

For more information, see the full policy here.

Closest airports: Tokyo Haneda Airport (HND) or Tokyo Narita Airport (NRT).

From Tokyo, take the famous Shinkansen or the "Bullet Train" from Tokyo to Iiyama (around two hours), then, grab the Nozawa Onsen Liner bus to Nozawa (roughly 30 minutes). This is the fastest route.

You could also opt for a bus or coach ride, available from either airport in Tokyo. This trip takes around five and a half hours.

Whether you're an experienced rider or new to the slopes, consider travel insurance that includes added protection for adventure activities. Things like:

• Trip protection against weather-related incidents that cause trip cancellations or delays
• Gear protection to protect yourself against theft, lost or damaged equipment
• Emergency medical insurance and emergency evacuation to cover any accidents on the slopes

Unplugged adventures are about reuniting with old friends. It's a week-long intentional break from the day-to-day to disconnect from work and reconnect with the Tribe.

It's a chance for us to keep in touch with old friends a few times a year and stay plugged into the community, even when we're no longer fully nomadic and able to join month-long Chapters.

That's why, for these adventure weeks, we're looking for members who have joined Chapters before and intimately understand what being a Triber is all about.

We're a group that loves to ski and snowboard, members have self organized their own ski weeks with fellow Tribers, so we want to help take it a step further. There's magic to renting out an entire chalet for cozy community hangs and bonding over a shared passion with people with whom we already feel close. 

Chapters have a focus on productivity with the expectation that everyone will log on to work Monday-Friday. Unplugged is a time to... well, unplug. 

Set up an out of office message and take off days from work, these week-long adventures are a holiday as a Tribe. We won't be working during the week, instead all of our focus will be on the adventure and the intention of getting even closer by sharing an epic experience. 

Since this is a chance to unplug from our daily work schedules, we aren't specifically sourcing accommodations for their wifi reliability and speeds. We also won't have the backup MiFi devices on the ground or other supportive tech gear.

During this Unplugged adventure, our chalets do offer wifi but we suggest staying offline as much as possible to soak up the Unplugged vacation mode goodness! 

The village of Nozawa Onsen sits at the base of the Nozawa Onsen Snow Resort, accessible via the resort's gondola and chairlift system. We'll spend our Snow Week exploring the various runs across the mountain.

No, a ski pass is not included in the trip price. Each member will likely have their own agenda during snow week. While some may take the first lift up, spend the entire day on the mountain, and be the last people down, others may wish to spend less time on the slopes, focus on learning, or relax completely in the village's famous hot springs. You could choose to purchase a Nozawa Onsen day pass, but opting for a multi-day pass is recommended as it gets you full access to all 36 runs across the mountain.

At present, the 2024-2025 prices for the passes are as follows:

• ¥7,300 (1-day pass),
• ¥ 19,700 (3-day pass)
• Night skiing (available on select runs): ¥2,700 (single night)

More pricing information can be found on the official Nozawa Onsen Snow Resort website.

Yes, for convenience, there is a fully equipped gear rental store called Salomon Station near the Nagasaka gondola station. Other gear rental stores are listed here. 

100%, yes! Even if you don't like snow sports and won't join us on the slopes, you're still going to have an absolutely smashing time in Nozawa Onsen. You can spend your time relaxing in the onsens, enjoy a tea ceremony at Zenkoji Temple, go on a cooking course and learn to make traditional Japanese food, take a trip to Joshin'etsu-kogen National Park, and much more! Honestly, even if you don't ski or snowboard, Nozawa Onsen is still a perfect location for a week-long vacation.